When the extra links and clasp that wouldnt stay closed were not enclosed in box your company responded and fixed the problem immediately. I was very pleased.
I ordered one for myself and one for my husband, as a 25 year wedding anniversary gift. He wears his daily, and I was as well until it was lost! Thankfully it was found, and I’m looking forward to getting it back by mail soon! These are beautiful and good solid quality. A bit of a learning curve to remove links, but once we figured it out it went well. My husband is more sensitive to the effects than I am, and says he can definitely feel a difference. I am not so sure for myself yet, but would buy again!
Very pleased with the high quality of this product. Our friend has a large wrist and on enquiring the Company sent us additional links which solved the problem. The company was very responsive, very courteous and reassuring when the product took a while to reach us in Cyprus. Excellent tracking procedure and the Birthday Boy was very pleased with his present! Many thanks to you all.